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Response to LuvLoogie (Reply #3)

Fri May 22, 2020, 06:25 PM

4. Thank you so much, Loogie

Happy to report I had a successful intervention with a MS technician, "Lucy"!

Worked great!

Here's what she fixed: when I right clicked the doc file I wanted to print, the drop down (context menu/box?) box has a line for "properties." Apparently the connection to Word was out of whack (technical term ) and so, file wouldn't print! She noticed it because the icons didn't have the "W," only lines. I think it's going to be an issue with .doc v. .docx documents, now that I poke around in my folders.

All good now!

I have been struggling with this for HOURS over several MONTHS!!!!!!!!!!!!!

So happy now.

Taking the rest of the day OFF!!!!!!!

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Replies to this discussion thread
Arrow 4 replies Author Time Post
cilla4progress May 2020 OP
LuvLoogie May 2020 #1
cilla4progress May 2020 #2
LuvLoogie May 2020 #3
LineLineLineNew Reply Thank you so much, Loogie
cilla4progress May 2020 #4
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