Computer Help and Support

Siwsan

(26,259 posts)

4. I just bought a new laptop and it is blocking me from downloading Chrome

Fri Jul 3, 2020, 09:54 AM

Jul 2020

It warns me I have to delete some sort of factory installed "S" program and once deleted it can't be restored so am I REALLY sure I want Chrome? YES! And it keeps trying to get me to upgrade to the new Edge but I really dislike the old one, so my answer is an unequivocal NO.

My extremely techie nephew is coming for a visit, this month, so I'm going to have him help me figure this out. Meanwhile, I have all of the Chrome apps I use added to the bookmarks.

Other weird thing is, when I tried adding this new laptop to my Norton protection plan that I get, free, via Xfinity, it says it doesn't recognize the operating system. Huh!?! So, next week I'm heading to my local Xfinity store for help with that little issue.

I got a really good price on this 2-way, touch screen laptop but now I'm kind of wishing I had kept looking for a flat out Chromebook.

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17 replies

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Highlight:

With Edge, Microsoft's forced Windows updates just sank to a new low [View all] douglas9 Jul 2020 OP

Squatter's rights Ponietz Jul 2020 #1

It is a terrible browser, I was able to uninstall it. It wanted to overtake everything causing me katmondoo Jul 2020 #2

sounds like m$ is up to its old tricks again. AllaN01Bear Jul 2020 #5

I use duckduckgo. Much better than anything by Microsoft. They Squinch Jul 2020 #3

I just bought a new laptop and it is blocking me from downloading Chrome Siwsan Jul 2020 #4

So delete the S program. stopbush Jul 2020 #7

Thanks! Siwsan Jul 2020 #10

I deleted the S program pretty early on when my son bought me an ASIS laptop stopbush Jul 2020 #11

The new Edge is much better than the old Edge. ManiacJoe Jul 2020 #17

Oh great. MuseRider Jul 2020 #6

Same thing happened to me the other day. Didn't ask for it, don't want it. Was not aware it could in2herbs Jul 2020 #8

When I purchased a new laptop recently, Baitball Blogger Jul 2020 #9

Week! This sounds like a nightmare for work. woodsprite Jul 2020 #12

Right. I threw it in trash and have been using chrome as usual with no interference from Edge. LizBeth Jul 2020 #13

It showed up as an update a week or so ago.. 2naSalit Jul 2020 #14

The Verge ItsjustMe Jul 2020 #15

Last couple weeks or so, when I pull up Bing for a search, lastlib Jul 2020 #16