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Computer Help and Support

mr_lebowski

(33,643 posts)

7. Yes, you don't want to upgrade with a virus, if he indeed has one ...

Reply to Kali (Reply #6)

Tue Jul 14, 2020, 02:33 PM

Jul 2020

MSE did not come with W7, no. You had to D/L it and install yourself.

Have him try to grab and install Avast AV. There's a free version for W7 ...

https://www.avast.com/download-thank-you.php?product=FAV-2532-C&locale=en-ww&direct=1

I would recommend backing up everything he cares about on the machine if he hasn't already. Typically this would be the contents of the folder C: Users YourName (put backslash where there are spaces there) but many people put 'stuff' elsewhere as well.

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need assistance - possible problems with a windows 7 pc, using firefox [View all] Kali Jul 2020 OP

Always worth trying "restore to a previous date" soothsayer Jul 2020 #1

yeah he probably should try that again Kali Jul 2020 #4

Edge just got a major update, not surprised that's in the tray. mr_lebowski Jul 2020 #2

no little shield Kali Jul 2020 #6

Yes, you don't want to upgrade with a virus, if he indeed has one ... mr_lebowski Jul 2020 #7

I don't think he as anything on there Kali Jul 2020 #8

Then he can just download W10 to a USB drive and scorch the friggin' earth mr_lebowski Jul 2020 #9

I just gave up getting avast to work well on win 10 BootinUp Jul 2020 #10

Has he or she tried just shutting off and restarting? grumpyduck Jul 2020 #3

many times Kali Jul 2020 #5