I have a question about Microsoft

[Marthe48]

8. Thank you for the comments

When my husband was alive, he would try to help my friend with her computer troubles. He usually came back shaking his head. I feel the same way when I try to help her. I don't like her son, but I am relieved if he takes care of her computer for her.

I appreciate the information such as about Surface, about Bill Gates not being involved with MS, about S Mode. I'll bring that up with her another day.

She called me right after I posted, and was upset because the picture quality is horrible. I started out with the obvious, spending 5 minutes trying to explain to her how to find her camera lens on the laptop frame, to see if there was any packing material on the screen or on the lens. The next 10 minutes was talking about how bad the quality was then helping her find the camera in settings> (I bought a laptop that unfortunately doesn't have a camera, so I wasn't really able to refer to anything at this point) She found the camera, then found the settings. She got up and noticed when she was further away from the laptop, the picture was better, not as fuzzy. So I think it might be a resolution problem. It was a half hour call, ending when her phone battery was dying. I am exhausted. lol