Connecting to the Internet [View all]
Yes, I know. I am connected, after all. Like many I started with a phone line (Earthlink, I think) and then switched to cable. Has been with Comcast for many years now with all their "upgrades" and new modems etc.
Last month they told me I needed a new modem and they sent me one. I started installing and one step was to download an app - xFi which... I found out, is only for iPhone.
I don't use any "smartphone." So I took the modem to the store and the agent told me that they should be able to work around it, but a technician will have to come over.
OK, got an email confirming the appointment and..
"Tips on how to prepare for your appointment
If you’re having Internet installed, please download the Xfinity xFi app prior to your technician’s arrival as the app plays an important part of the activation process."
So I wonder whether we will have to find a new carrier.
Any ideas? Thanks
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