This is the sort of software we classify as spyware. It is part of Tioga Software's remote support and management tools (Tioga.com, Support.com, and SupportSoft.com are one and the same company) and is installed by the setup CD of the @Home ISP (@Home and MediaOne are now part of Comcast, with the ComcastSupport software being the main culprit for introducing TGCMD on a PC). The Tioga/SupportSoft.com software is also included in the Sony Support software that comes with some Sony Vaio's and HP Pavillion's, and it is also part of the BellSouth DSL HelpCenter. The original intention of TGCMD is to have your @Home service or systems software automatically updated when you are online, to provide a remote support technician with setup information about your PC, and, in some cases, to allow the remote support technician to connect to your PC and see what you are doing - in short, technical support is indeed the original intention; unfortunately, its features are also very useful to advertisers and so, depending on who supplied it, TGCMD will also collect information from your PC, which web pages you have visited, what you have downloaded, and permission based information about your system, its software, its settings, etc… As if that were not enough for us to recommend disabling it, it has additionally also been known to create a WININIT.INI file in the Windows folder, something which straight away prevents Windows ME users from using the extremely valuable System Restore feature of Windows ME. Finally, many users have also reported : being unable to clear the Internet history files when it is running, Eudora startup problems, SDCSchedulerWindow error messages on shutdown of Windows, and inability to delete video, audio, or graphics files. Personally I would disable it but not delete it. Good luck!!
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