Help Please. A friend can no longer use system restore. [View all]

[truedelphi]

Last edited Thu Jul 26, 2012, 02:36 AM - Edit history (1)

I tried to help her, and got no where. Apparently early today she used CCleaner today, and then she also decided to help herself to a "free" word processor, one called something like Abriword, which installed a whole lot of stupid stuff related to yahoo on her computer. This then bogged down how her machine operated, so she then uninstalled this program.

Now none of the normal icons on her desktop will show. The icons are there, but they no longer have the normal icon facing. For instance Wordpad docs no longer have wordpad icon, but instead that icon with a group of little items inside. And if you click one of them, the wordpad properties report "unknown file"

She tries to go to "Accessories" and she then goes to "System Restore" area. But when she tries to operate System Restore, she is told that it is "an Ink file" and that the Windows doesn't know how to operate it.

Is there any work around here? Or is it possible that she did not really uninstall that abriword thing-ee?

On edit: "No longer possible to use system restore" I really need a work around in order to help.

Apparently this for-shit "free" word processor Abriword is now the dominant program on her system, and many of the system "set up files" will not come into play, and the system will not let files operate the way they normally would.

For instance, if you click a wordpad text file, named "recipes," it will tell you that the system doesn't know what to do with "recipes'.

Then you can choose to select how to open it from a list. And so the list comes up and you choose "wordpad" as the program to use. But abriword opens the programmed file that has the programming for wordpad, rather than the wordpad file "recipes" you are trying to open.