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Computer Help and Support

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IrishAyes

(6,151 posts)
Fri Sep 27, 2013, 06:01 PM Sep 2013

Sorry, it's me again with more questions [View all]

Last edited Fri Sep 27, 2013, 07:16 PM - Edit history (2)

I posted on the Acer site but got no replies.

My factory refurbished C-7 Chromebook with hard drive did not come with a printed manual or tech support of any kind either. The only two icons on the front page are Chrome for logging onto the web and another called 'apps'. I have no trouble accessing the web at the library but when I used a thumb drive to install the application for my new super wi-fi signal booster needed at home (because I guest by permission on a neighbor's signal), I get a message that it won't install and I must visit the chrome store to find an app which will do the job - if I'm lucky.

Not only can I not find that, worst of all I cannot figure out how to open the Windows 7 on the computer's hard drive so I can check under the hood and locate the alleged manual somewhere.

This isn't an urgent matter yet because my old laptop still limps along fairly well. But I got the chromebook for a backup when the laptop does croak, and one never knows when the wrecking ball will strike. I want to be ready. Besides, being shut out irritates me no end. I've been told in a few places that chromebooks can be made to accept exterior dvd drives and a number of other attachments, so I think it can be done with the right knowledge.

At the library I only logged on as a guest because it was quicker and because I didn't want the library worker to see my g-mail addy. Maybe when I return to the library and open with my actual Google account, things will be plainer???????

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