Computer Help and Support

mockmonkey

(2,964 posts)

7. Dumb questions sorry

Reply to pitbullgirl1965 (Original post)

Wed Oct 9, 2013, 01:08 PM

Oct 2013

Last edited Thu Oct 10, 2013, 04:02 PM - Edit history (2)

Does the problem come up no matter if you start IE10 on either the IE10 button on the toolbar or if you use the Desktop icon to open IE10? There are two IEs I don't know if only one of them can be corrupt or not.

You're not having any other issues with the computer other than the Manage Add-on screen?

When you say you reset everything you mean you went to this site to learn how to and did reset IE10?

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-10

I noticed in the reset for IE they tell you in #2 to open IE for the Desktop (which is from the bottom icon on the toolbar)

Have you tried safe mode with networking to see if it still has the same issue?

Wanted to add that according to Microsoft if your Win8 came with IE 10 already installed on it you can not uninstall it. You can disable it if you want.

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Manage Add On box in IE 10 [View all] pitbullgirl1965 Oct 2013 OP

I'm not familiar with IE gvstn Oct 2013 #1

I tried that. pitbullgirl1965 Oct 2013 #2

Maybe a screenshot would help. gvstn Oct 2013 #3

Ah thank you. I run Windows 8 64 bit. pitbullgirl1965 Oct 2013 #4

Interesting gvstn Oct 2013 #5

I posted a thread over at eightforums gvstn Oct 2013 #6

Thank you very much! pitbullgirl1965 Oct 2013 #9

You should take your time because you don't want to rush into something that will delete your data gvstn Oct 2013 #11

IE 10 mockmonkey Oct 2013 #12

Dumb questions sorry mockmonkey Oct 2013 #7

Last Resort mockmonkey Oct 2013 #8

Thank you too. pitbullgirl1965 Oct 2013 #10