2/18/14 Capital One says it can show up at cardholders' homes, workplaces
Credit card issuer Capital One isn't shy about getting into customers' faces.
The company recently sent a contract update to cardholders that makes clear it can drop by any time it pleases.
The update specifies that "we may contact you in any manner we choose" and that such contacts can include calls, emails, texts, faxes or a "personal visit."
As if that weren't creepy enough, Cap One says these visits can be "at your home and at your place of employment."
The police need a court order to pull off something like that. But Cap One says it has the right to get up close and personal anytime, anywhere.
"We may modify or suppress caller ID and similar services and identify ourselves on these services in any manner we choose."
Cap One is saying it can trick you into picking up the phone by using what looks like a local number or masquerading as something it's not, such as Save the Puppies or a similarly friendly-seeming bogus organization.
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http://www.latimes.com/business/la-fi-lazarus-20140218,1,4405897,full.column#axzz2tgmxlJTi
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