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I have a service contract with a local computer business, too.. if this doesn't work I'll call them on Monday and they can figure it out.. they do it remotely. I got it when I was hacked & hijacked in March!
I have to catch a bus now so will try it when I get back.
How to clear the cache in Microsoft Edge
Press the keys [Ctrl], [Shift] and [Del].
A new Window opens. Select the option "temporary services and files".
Confirm your selection by clicking on the "delete" button.
Press the keys [Ctrl], [Shift] and [Del].
A new Window opens. Select the option "temporary services and files".
Confirm your selection by clicking on the "delete" button.
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