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Dennis Donovan

(31,059 posts)
Sat Feb 8, 2020, 03:08 PM Feb 2020

Heads up - HUGE Spectrum internet outage in the Northeast (fiber optic damage) [View all]

On edit - Fiber optic cable damage:



Ask Spectrum ✔@Ask_Spectrum

Services within our northeast region are currently impacted by fiber optic damage. Crews are working to make repairs to restore service as soon as possible. We apologize for the inconvenience and appreciate your patience.

3:14 PM - Feb 8, 2020






WNYT NewsChannel 13 ✔@WNYT

Is your Spectrum Cable out? We lost service here at the station, and understand it may be quite a large area.

We are working to find out what happened.


WNYT NewsChannel 13 ✔@WNYT

#UPDATE: Spectrum says they are currently experiencing problems in Upstate New York, Maine, and New Hampshire.

We continue to investigate.


1:39 PM - Feb 8, 2020


https://www.wivb.com/news/local-news/buffalo/western-new-york/spectrum-cable-outage-impacting-customers-across-new-york-state/

Spectrum cable outage impacting customers across New York state

Posted: Feb 8, 2020 / 02:55 PM EST / Updated: Feb 8, 2020 / 02:55 PM EST

BUFFALO, N.Y. (WIVB) — A cable outage is impacting some Spectrum customers across Western New York.



Ask Spectrum ✔@Ask_Spectrum

We are aware of service issues in Upstate New York, Maine and New Hampshire at this time. We are investigating and working to resolve the problem. We apologize for any inconvenience this is causing.

12:55 PM - Feb 8, 2020


No cause nor estimated time of service returning was initially provided.


My non-Spectrum ISP uses Spectrum segments, so this is also affecting non-Spectrum customers (I'm using my Verizon phone as a hotspot now).
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