Massachusetts shop says employee quit after reopening over lack of social distancing, harassment

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21. I didn't say "security," but somebody should have been there

Instead, the owner made the decision - either affirmatively or through omission - to let the 17-year-old behind the counter decide how to deal with customers who weren't following the rule Mark Lawrence supposedly laid down, that customers send in their orders an hour before coming to the store.

Unless Mr. Lawrence has been living under a rock for the last two months, he should have known that tensions are running pretty high in the country. I don't know why it didn't occur to him that a lot of people would just show up at his emporium without calling or e-mailing ahead, but it should have. Instead, he let one of his best workers, a 17-year-old kid, handle the angry customers who crashed the door. Yeah, I put the onus on the owner who didn't think this through very well, if at all. I blame him in the same way I blame Black Friday stores that don't prepare for the door-buster crowds.