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In reply to the discussion: My prediction for tomorrow - judge, in addition to protective order, issues gag order sua sponte [View all]MyOwnPeace
(17,570 posts)and an AMTRAK agent at one stop denied me access to a small bathroom to assist her because we were not members of the "Frequent Riders Club" that was in that part of the building. (I had been told by an AMTRAK manager to go there because there were no other rooms available where I could help her other than the HUGE WOMENS room at this LARGE station.
I went back to the AMTRAK manager and she took us back to that 'Club' and led us through and assisted us in getting her into a stall.
SHE WAS WONDERFUL!
When we were done and leaving, I stopped at the Club entry and told the 'denying' agent:
"I will never wish 'ill' on anybody, but I sincerely hope nobody in your family ever suffers a disability and has to put up with YOU!"
He never looked up as we 'rolled' away.
I DID contact AMTRAK headquarters and gave them the record of our experience and included the name of the manager that assisted us. Because of 'legal' matters, AMTRAK told us that 'actions' were taken but could not tell us more - but they sent a $500 voucher to help 'ease the pain' of the experience.
I DO wonder if that other 'agent' ever realized how cruel and unfeeling he was..........