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That would confirm they have your correct address.
Here's their help page for password reset:
Password Reset
2 years ago Updated
How can I reset my password?
Click “Forgot” on the sign-in screen. You will receive an email with a reset code.
What if I didn’t get a password reset email?
If you didn’t receive a password reset email, please email us at support@bsky.app
2 years ago Updated
How can I reset my password?
Click “Forgot” on the sign-in screen. You will receive an email with a reset code.
What if I didn’t get a password reset email?
If you didn’t receive a password reset email, please email us at support@bsky.app
Looks like all you can so is email their support dept if you haven't gotten a reset email.
I hope this is helpful!
On edit: forgot to mention I followed your user on Bluesky.
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