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BigmanPigman

(55,198 posts)

17. Customer service has sucked for 15 years

Reply to moniss (Original post)

Mon Oct 20, 2025, 06:31 PM

Oct 2025

It gets worse and worse. And if I can't tell what the other person is saying and I have to go through over an hour of spelling shit out I am exhausted. Then it turns out my issue isn't resolved and I have to start all over again.

Greedy corporate bosses WANT us to give up so they can continue their fraud and get more $$$$$$$$$$$$$$$$$$$$$$$ for themselves.

Every single one of my friends and family have been experiencing this same BS for 15 years. My niece will never know what customer service is supposed to do and how much it has changed.

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moniss

32 replies

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So I called United Health Care to check [View all] moniss Oct 2025 OP

I've got United Healthcare. I'm glad I just went ahead and got the shots. rsdsharp Oct 2025 #1

Kaiser: "Hey, Iggo. Get your ass in here and get your free shot already!" Iggo Oct 2025 #2

I Don't Need Blue Cross To Bother Me ProfessorGAC Oct 2025 #4

I actually did need it. Iggo Oct 2025 #7

Is this past tense? Golfnbrew Oct 2025 #13

Hurt like hell. Three or four days. Iggo Oct 2025 #28

Yeah - my reactioni to the second shot was several days of worst-than-flu symptoms. erronis Oct 2025 #32

LOL! That's Kaiser! They will stalk you until you relent! Love it! skylucy Oct 2025 #8

My parents Rebl2 Oct 2025 #3

United Health Care SUCKS!!!!!!!!!!!! PghTiny Oct 2025 #5

Are you on UHC drug plan, or a separate one? Ms. Toad Oct 2025 #6

A bunch of spaghetti logic hoping the customer will die before any payments have to be made. erronis Oct 2025 #9

Agreed. Ms. Toad Oct 2025 #31

I interviewed for a job with them once......... joanbarnes Oct 2025 #10

There is nothing "simple" about health care in the U.S. debsy Oct 2025 #11

I dug deep and paid the full $600 price years before I was on Medicare Auggie Oct 2025 #12

I'm already switched come January. moniss Oct 2025 #21

+1 Auggie Oct 2025 #26

Good on you. MontanaMama Oct 2025 #27

Am markodochartaigh Oct 2025 #14

No I have regular Medicare, I'd never leave, and Part D. nt moniss Oct 2025 #22

I see. markodochartaigh Oct 2025 #25

Mine was free during a checkup BaronChocula Oct 2025 #15

The incompetence is only going to get worse. It started when cashiers could no longer count change back. nt Exp Oct 2025 #16

I hear you on that one. I'm so tired of cashiers moniss Oct 2025 #23

Customer service has sucked for 15 years BigmanPigman Oct 2025 #17

My son told me about 20 years ago Keepthesoulalive Oct 2025 #18

Customer service is not customer service any more. LisaM Oct 2025 #19

It should be called "customer disservice" BigmanPigman Oct 2025 #24

Yes you're knocking UHC for not hiring somsone who can speak about the topic IbogaProject Oct 2025 #20

I went to a new dentist a few weeks ago and the sign said you must pay on day of service. multigraincracker Oct 2025 #29

Customer service just like comcast. If it wasn't for crappy service there'd be no customer service. nt Hotler Oct 2025 #30