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LynneSin

(95,337 posts)
28. in the hospitality industry - experience pays
Tue Jan 31, 2012, 11:19 AM
Jan 2012

'Fresh' means new and inexperience and the service tends to be lower than what you could expect from an experienced staff.

As someone who worked in a restaurant, we had regulars that came to dine at our place 1-2 times a week and they would only come on the days that their favorite waiters were working and only wanted them to wait on them. The hostesses greeted these people by name and the bartenders could mix their drink to perfection. If you are constantly replacing staff you lose the ability to really get to know your customers and create an environment where they would want to return again and again.

You have a staff that rotates regularly, you lose that experience and familiarity that makes people want to return to your place again and again. With a casino, a player wants to return to their favorite dealers and see familiar faces. You keep replacing a staff like that the regulars will just go elsewhere for their business.

And this is Atlantic City, the training these people receive on the job at this place will help them get hired for permanent jobs in better casinos.

holy s$!t!!! Zalatix Jan 2012 #1
That is hideous! nt cyberswede Jan 2012 #2
if, after four or six years you have to reapply for your job... mike_c Jan 2012 #3
What skills? You'll have no skills valued by anyone but them - they make sure of it saras Jan 2012 #15
still, one would think that experience in the business must count for something... mike_c Jan 2012 #23
And the worst part about it is . . . HughBeaumont Jan 2012 #4
They've been warning about this for years now. redqueen Jan 2012 #5
+1000 ellisonz Jan 2012 #24
Kind of puts employers on an equal footing with elected officials. Speck Tater Jan 2012 #6
And if you're rehired, you'll no doubt go back to "new hire" wages, wiping out any raises stopbush Jan 2012 #7
they are shooting themselves in the foot, I think justabob Jan 2012 #8
they probably cut corners on the training Enrique Jan 2012 #10
no doubt justabob Jan 2012 #17
That is stupid. I hope they can only get people that don't have a work ethic to work for them. appleannie1 Jan 2012 #9
Notice this only applies to 'front line' staff arcane1 Jan 2012 #11
Good point. It's only for the workers, not the management. redqueen Jan 2012 #21
Happens all the time rufus dog Jan 2012 #22
This has happened in the defense and aerospace industries for years. FarCenter Jan 2012 #26
That's suprising. RDANGELO Jan 2012 #12
Ah, More "New Normal" policies for us 21st century serfs. librechik Jan 2012 #13
No...I don't see things getting better The empressof all Jan 2012 #14
They should advertise this to their customers if they think it's a positive policy. JohnnyRingo Jan 2012 #16
Ahh-the Menudo employment system- digonswine Jan 2012 #18
And the GOP's war on the worker continues. Initech Jan 2012 #19
Back in April of last year grntuscarora Jan 2012 #20
Seems like zabet Jan 2012 #25
High turnover used to be considered a bad thing--a problem to solve. TwilightGardener Jan 2012 #27
in the hospitality industry - experience pays LynneSin Jan 2012 #28
Latest Discussions»General Discussion»Well here's a frightening...»Reply #28