"It's easier to make it inside than outside"

[SheilaT]

4. I'm having trouble responding, other than to acknowledge (what a weasel word) that

you have done the right thing.

I work the information desk at a hospital. Recently, another information desk employee told me about an incident when he was working. A patient was trying to get through the revolving doors in front of the main information desk. The patient was in a wheelchair, not the best thing for going through revolving doors, and being quite hateful to his attendant, using vile, racist language. After a bit a nurse, or nursing assistant showed up and said to the wheelchair guy, "Hi, my name is Jeff and I'm here to help you." It totally defused the situation. Jeff (not his real name) was able to get wheelchair guy whatever it was he needed.

I keep on thinking about that.

I'm Sheila, and I'm here to help you. I say that to myself every single day, to remind myself that this is what it's about. Not competition, not screwing over someone else, not putting myself first.

I'm Sheila and I'm here to help you.

If I can just live the rest of my life that way, I'll be doing good.