Healthcare.gov Sign In Problem Solution [View all]
I created an online account on Oct. 1 and have never been able to sign in to healthcare.gov. I phoned the marketplace on Nov. 6 and filled out an application on line with a representative. I was still not able to sign in today after the site issues have been fixed. I just called and spoke to a marketplace representative at healthcare.gov. She was also not able to log me in so she suggested I create a new account using a different username and password. I changed my username and clicked on "Forgot your Password". I then received an email to start the process all over again. The representative was then able to connect my application which I filled out over the phone with my new account. I'm now about to walk myself through the plans that are available. Good luck.
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