To demonstrate how things have changed...

[PCIntern]

49. Okay.......................

wow...

I've only been here 10 years, so what do I know????

OK...you tip 13 dollars on a 7 dollar check. good for you, you like to spread it around, and I, when I did that job, would smile to myself when someone like you would come in...and I was most appreciative, since it only happened, maybe once in 8 weeks where I worked.

...and OK, your para about the fact that I shouldn't eat out is similar to those people who tell me not to watch TeeVee if I see something objectiionable. Yeah that's the answer...

And you know...his Dad would have enjoyed the conversation inasmuch as I've known him, what...40 years in one venue or another including Hebrew School, but again, what do I know? I enjoy it when a patient tells me something he or she overheard up front, but in a nice and friendly way, that lets me know something's going on which I should act upon. I know how to take feedback from patients/customers.

I don't find Pavlovian responses appropriate in the business or professional world. Measured, reasonable response is critical. If you were, God forbid, to have a massive abscess from a neglected tooth, my Pavlovian response would be, what the Hell were you thinking letting this get so out of hand? But...no...I don't do that. I'm kind and gentle and attempt to FIX THE PROBLEM, NOT THE BLAME. So Pavlov has nothing to do with my response. I don't really expect it to have anything to do with anyone else's.

And one more thing...my post, I thought, had a bit of wit to it: that's why I distinguished between the term waiter and server...sort of like how people distinguish other words here, rather than utilize the archaic version of the classification to which they are referring. But again, I don't expect anyone to have a sense of humor and rather than giving up going out to restaurants, maybe I should give up my expectations in that regard. and also, It isn't like I stiffed the guy, which I would never do. I gave him the appropriate tip...maybe not for YOU who like to tip almost 200%, for which I gave you credit, but I didn't have a $100.00 bill on me - I should have thought to get in touch with you.