General Discussion
In reply to the discussion: This message was self-deleted by its author [View all]TorchTheWitch
(11,065 posts)I mean what DSL company? I've not been very keen on FIOS and I've never felt that I've gotten anywhere near the service I should for the fat price tag. It seems to get slower and slower as well.
The customer service is absolute HELL. I wasn't until finally a little over a year ago that I could even get a bill in any shape or form or even an account number! It made me so crazy. How in the world can a company charge you for a service and not give you a monthly bill is SOME form? For the first year that I had it I would get a bill through email but the formatting was completely messed up so you could hardly read it, and I STILL had no account number! It's only been a little over a year that after many many many calls over the years telling them to send me a paper bill every month in the regular postal mail that anyone finally did it. Ove the years I was given a different set of numbers as my account number every single time I called that was anywhere between 10 and 19 digits. It wasn't until I finally got that first paper bill in the mail that I finally found out what my account number was.
That and they're taking the money for each month out of my account totally willy nilly as to what date that occurred has been a HUGE problem. If the bill is having to be paid automatically on my debit card then how the hell am I supposed to know what that money is taken out of my account?
As for the landline, I live in a specific area with just how Verizon maps out what is considered local calls and what areas are toll calls that make no sense at all. With just the local only according to their map I could call places twice as far away but couldn't call those places 5 minutes away just because the towns included in my local range were all in one direction into places I had no reason to call and those places I did and that were much closer like Ardmore that's right the hell next door to my town and I can walk into was not consider my local area and would be a toll call. So I had to upgrade my free call range just to be able to include Ardmore where the only dial-up number for my internet provider was located so I wouldn't be charged a toll call by connecting to the internet when I had dial-up. Where I live Verizon and Comcast was just all there was for high speed internet and neither one provided DSL anymore for this area. I think this was the first area that got Verizon's FIOS cables - fiber optic thingies.
I searched for any company here that provided DSL because I didn't even know what FIOS was, and with all the junk mail we got bombarded with I didn't like the prices especially since having FIOS internet and tv and just internet were practically the same damn price. But I wasn't going to pay one damn dime for tv I don't even want. I don't watch tv and haven't for longer than I can remember. I've never gotten cable ever in my life, and if reception on my tv with just those few channels that were free I just didn't watch any of them. Since I've had a computer anything I would use regular tv for was already on the computer. Yet EVERY DAY I still get junk mail from Verizon trying to convince me to get FIOS tv or FIOS tv, internet and phone. If I even had a landline I wouldn't plug a phone into it. I love it that the only calls I get are calls that I want on my cell. Even with the no call list I still got bombarded with sales and other junk calls on my landline and it's all the calls I got. I was never so happy to get rid of the landline, and if I needed one for DSL that's all I'd use it for just as I did when I had dial-up.
Just about a week or so ago I got a piece of junk mail for some internet provider I think may have been call Exfinity or something like that which was way cheaper than FIOS, but since I'm not seeing any way I'm not about to be thrown out of here, what do I care about internet access to this house once I'm not in it?