Jesse James and Debt Collectors

[slackmaster]

39. Real people who work in debt collections are among the lowest paid and most abused workers...

...in the financial services industry.

Working conditions are often terrible - Constant pressure, crowded, uncomfortable environments, low base pay with intense competition for incentive bonuses. Even senior collections people who perform well make a lot less money than other people who have less difficult customer service positions.

On top of the crappy working conditions and low pay, collectors have to deal with some of the most hostile people on the planet. Of course the customers are having a hard time themselves, and a lot of them don't hesitate to take it out on anyone who attempts to negotiate with them.

If you enjoy getting cursed at, screamed at, lied to, and threatened constantly, maybe collections is for you. I wouldn't last a day.