General Discussion

Nye Bevan

(25,406 posts)

12. A couple of weeks ago I was delayed on American by 3 hours.

Sat Apr 9, 2016, 03:12 PM

Apr 2016

It's incredibly frustrating, and very tempting to yell and complain, but that's really not going to achieve anything like magically make a replacement plane appear. And if you annoy the cabin crew enough, bad things can happen, as this incident shows.

So instead I read my book and sent a polite email to American customer service expressing my disappointment. I received an apologetic reply the next day and they gave me and my daughter 10,000 extra frequent flier miles each as a goodwill gesture.

As always, there's a right way and a wrong way to handle this kind of stuff.

ON EDIT: just watched the video and OMG that guy was such an obnoxious fucking asshole, yelling and cursing at low-level employees just trying to do their job. He deserved everything he got, and more.

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TYT�s Cenk Uygur booted from American Airlines flight because pilot wasn�t �comfortable' [View all] kpete Apr 2016 OP

Oh boy JackInGreen Apr 2016 #1

What is this, "I wasn't comfortable" and "I felt threatened" crap with these airline . . . brush Apr 2016 #135

It's like some kind of stand your ground in every aspect of life. SummerSnow Apr 2016 #177

According to an account from AA pilot who was there, their mechanics were the cause of this problem. JimDandy Apr 2016 #195

It's not like this hasn't been a thing for a long time... Blue_Tires Apr 2016 #188

Good, fuck him. geomon666 Apr 2016 #2

really? cause you sound more like a ahole here. wendylaroux Apr 2016 #3

Didn't say I wasn't one. geomon666 Apr 2016 #5

good thing! n/t wildbilln864 Apr 2016 #8

What a thing to acknowedge. Self hatred is an ugly thing. n/t Peregrine Took Apr 2016 #11

K-den. Bye! nt stillwaiting Apr 2016 #18

Didn't say that you weren't proud of it... daleanime Apr 2016 #21

Didn't say I was either. geomon666 Apr 2016 #22

Take a whiff and if you smell of crap greiner3 Apr 2016 #48

there are people that are very good at some things SoLeftIAmRight Apr 2016 #120

Please don't post while drunk Bucky Apr 2016 #133

Off to ignore then Katashi_itto Apr 2016 #176

the smiley face sealed it demwing Apr 2016 #179

since you don't say who PatrynXX Apr 2016 #193

Exactly TrueDemVA Apr 2016 #7

I'm not a big Hillary fan. geomon666 Apr 2016 #10

I think he's rude and condescending to his guests. AlbertCat Apr 2016 #17

Didn't say that. geomon666 Apr 2016 #20

Actually, he put out a video.... daleanime Apr 2016 #23

Would that video be the 30 minute one here in the story? geomon666 Apr 2016 #27

He is such an asshole. ronnykmarshall Apr 2016 #35

In a word, Ronny. Unbearable blowhard. Surya Gayatri Apr 2016 #46

A total blowhard ronnykmarshall Apr 2016 #93

This message was self-deleted by its author JHB Apr 2016 #127

He can be an 'unbearable bowhard', but not here... JHB Apr 2016 #130

Rude brutishness is as rude brutishness does... Surya Gayatri Apr 2016 #145

Post removed Post removed Apr 2016 #49

Well done Cenk! Helen Borg Apr 2016 #64

Classic projection on your part, chervilant Apr 2016 #81

Didn't say that. AlbertCat Apr 2016 #30

Well, I probably should've used less caustic language. geomon666 Apr 2016 #31

Seriously.... AlbertCat Apr 2016 #33

This message was self-deleted by its author Ilsa Apr 2016 #44

4 hours is nothing. While heading to Hawaii on a LibDemAlways Apr 2016 #62

I don't think he was in the least bit jerky Doremus Apr 2016 #69

I was once told cannabis_flower Apr 2016 #178

You sound like a republican rockfordfile Apr 2016 #39

makes sense? no, he doesn't say that, you are just as bad as Cenk, twisting words like that thesteelgeneral3 Apr 2016 #167

I agree with you rockfordfile Apr 2016 #51

Cause he doesn't support Hillary? passiveporcupine Apr 2016 #29

A man of great taste & discretion. pacalo Apr 2016 #87

You got it nichomachus Apr 2016 #105

This is the part I just don't get passiveporcupine Apr 2016 #108

Excellent! Thespian2 Apr 2016 #112

I call it Authoritarian Adulation. rhett o rick Apr 2016 #124

I think you just might be right! passiveporcupine Apr 2016 #128

You may be giving people too much credit skepticscott Apr 2016 #173

you could be right for some passiveporcupine Apr 2016 #196

just don't call it ... Hiraeth Apr 2016 #138

that should be an OP, well done. eom LittleGirl Apr 2016 #141

Also this.. LiberalLovinLug Apr 2016 #197

So I had to look up the phenomena of Cult of Personality passiveporcupine Apr 2016 #216

This is clearly racism and American Airlines being a pos rockfordfile Apr 2016 #37

What a ridiculous post n/t malaise Apr 2016 #38

I like him. Why do you say that? Elmer S. E. Dump Apr 2016 #56

So people you feel are assholes shouldn't get services they pay for? PersonNumber503602 Apr 2016 #85

cent is the best. I love tyt and him. roguevalley Apr 2016 #104

If they can do it to Cenk Uygur, they an do it to Race Bannon and Johnny Quest. Agnosticsherbet Apr 2016 #106

Takes one to know one, I guess. BillZBubb Apr 2016 #111

Let me guess... Oh never mind. dchill Apr 2016 #126

Still no reason for him to get booted Ferd Berfel Apr 2016 #129

He IS TOO, an asswhole thesteelgeneral3 Apr 2016 #165

The gate agents have no control over that. cwydro Apr 2016 #4

These Are The Only Representatives For the Company PCPrincess Apr 2016 #142

Treating an employee rudely, flinging "f-bombs" cwydro Apr 2016 #169

It certainly seems like it. HuckleB Apr 2016 #209

So what? linuxman Apr 2016 #6

Was he the only protester evicted? TexasProgresive Apr 2016 #9

Watch the video and you will understand perfectly why he was evicted. Nye Bevan Apr 2016 #13

He's Exhibit A of why customer service jobs can really suck sometimes. AlbertCat Apr 2016 #26

I just watched the whole video DesertRat Apr 2016 #45

I don't see anything in the video rockfordfile Apr 2016 #54

They're not selling jelly donuts Plucketeer Apr 2016 #57

I'll have to take your word for it. TexasProgresive Apr 2016 #74

For real. romanic Apr 2016 #80

Where was the captain? He wasn't there... JHB Apr 2016 #134

From what I've read, linuxman Apr 2016 #168

They didn't let him get on the plane. Turborama Apr 2016 #220

A couple of weeks ago I was delayed on American by 3 hours. Nye Bevan Apr 2016 #12

+1 Lucinda Apr 2016 #41

+1 DesertRat Apr 2016 #47

Well, in this case it worked. passiveporcupine Apr 2016 #59

Right. Because the reason they sent a new plane was because someone was loudly yelling "fuck". (nt) Nye Bevan Apr 2016 #72

That's the "bro" attitude in a nutshell ConservativeDemocrat Apr 2016 #136

Way to speak truth to power, Cenk! That was REALLY taking it to the "MAN"... Surya Gayatri Apr 2016 #149

Yeah, the AA mechanics over in the hanger heard Cenk cursing, all the way across the airport... Surya Gayatri Apr 2016 #148

I don't remember hearing that, but that is not the point passiveporcupine Apr 2016 #154

Customer service homegirl Apr 2016 #151

About what I'd expect from someone like that. Disgusting behavior. NurseJackie Apr 2016 #163

mouthpiece of sanders campaign pulls PR stunt to market self. better luck next time nt msongs Apr 2016 #14

Am I supposed to have heard of this guy or his blog? (nt) Nye Bevan Apr 2016 #19

The Young Turks n/t Lucinda Apr 2016 #40

Who? metroins Apr 2016 #42

Most liberals do rynestonecowboy Apr 2016 #89

What a dope. gwheezie Apr 2016 #15

Clearly they choose to remove him from the flight because the color of his skin rockfordfile Apr 2016 #50

I'm frequently the one yelled at gwheezie Apr 2016 #139

Kicked off for not wearing a BLM t-shirt! jberryhill Apr 2016 #16

Yet another reason why I am a longtime member of TYT... nt Else You Are Mad Apr 2016 #24

Same here! Helen Borg Apr 2016 #67

Maybe the pilot was of Armenian heritage. fbc Apr 2016 #25

gee whiz... tough break, Cenk. desmiller Apr 2016 #28

Cenk Uygur Livestreams Himself Getting Kicked Off American Airlines Flight WillYourVoteBCounted Apr 2016 #32

What exactly was he expecting to happen? I think it was a publicity stunt. NurseJackie Apr 2016 #164

This is why I drive cross-country MurrayDelph Apr 2016 #34

Some places you can't drive to. rickford66 Apr 2016 #53

American Airlines Racist as ever. rockfordfile Apr 2016 #36

Why did I click this thread? metroins Apr 2016 #43

This is typical of the Vampire Airline that ruined air service to the Midwest. joanbarnes Apr 2016 #52

If it had been a "normal" passenger, people would roll their eyes at him Blue_Adept Apr 2016 #55

I haven't flown AA since they left the baggage door WhiteTara Apr 2016 #58

Details? SoapBox Apr 2016 #61

This from 1986/87 in Chicago WhiteTara Apr 2016 #65

DC-10 cargo doors SoapBox Apr 2016 #79

Holy Moly that was 1972? WhiteTara Apr 2016 #83

No problem... SoapBox Apr 2016 #94

Are you referring to the fatal crash of FLT 191 in Chicago? Capt.Rocky300 Apr 2016 #114

Just fyi... Takket Apr 2016 #162

Yes after Flight 96 went down, many WhiteTara Apr 2016 #185

Well... SoapBox Apr 2016 #60

Thank you for talking sense skepticscott Apr 2016 #70

I disagree. chervilant Apr 2016 #84

What bad behavior is being defended here? skepticscott Apr 2016 #92

What would you do in their situation? chervilant Apr 2016 #97

I feel sorry for everyone in that waiting room. blue neen Apr 2016 #99

We HAVE to have each others' backs. chervilant Apr 2016 #137

Bravo on that last paragraph. Couldn't agree more. Surya Gayatri Apr 2016 #153

So how does calling a frazzled employee skepticscott Apr 2016 #190

I did not call chervilant Apr 2016 #206

Then you still haven't answered the question skepticscott Apr 2016 #208

Reread my statement. chervilant Apr 2016 #211

Remember, answer questions that are posed skepticscott Apr 2016 #110

I'll answer. I don't agree with yelling at gate agents... Hassin Bin Sober Apr 2016 #123

And that's what you call skepticscott Apr 2016 #125

Huh? Maybe I missed something up thread. Hassin Bin Sober Apr 2016 #131

... chervilant Apr 2016 #207

It's a question skepticscott Apr 2016 #210

There are Federal time limits... SoapBox Apr 2016 #100

VERY astute observation you made here: Surya Gayatri Apr 2016 #152

The Captain was a RWNJ. Dont call me Shirley Apr 2016 #63

As an unapologetic liberal retired airline captain.... Capt.Rocky300 Apr 2016 #116

Thank you Capt.Rocky... SoapBox Apr 2016 #118

Thanks for keeping our skies safe, Capt.Rocky300! Dont call me Shirley Apr 2016 #119

I would say about 50% of my AA flights are a disaster. Ash_F Apr 2016 #66

Depending on what isolated, badly-served destination you have to get to, Surya Gayatri Apr 2016 #156

This needs more information. Initech Apr 2016 #68

Any Attorneys Here? Can AA Keep the Fare? Bodych Apr 2016 #71

Tell you what skepticscott Apr 2016 #73

Oh please Bodych Apr 2016 #76

Ummm..no... skepticscott Apr 2016 #77

Try Again? You're Not An Attorney, Only Pretending To Be One (EOM) Bodych Apr 2016 #82

So in other words, you have nothing skepticscott Apr 2016 #91

You act like that in an airport, and you'll very soon find yourself escorted out by security. cwydro Apr 2016 #172

Wrong again (counselor?) Bodych Apr 2016 #203

No, I don't feel foolish at all. cwydro Apr 2016 #204

An attorney will tell you that 'free speech' has fuck-all to do with private parties. X_Digger Apr 2016 #122

What a prima donna he is. Is that the first time he's been delayed 4 hours? I had... George II Apr 2016 #75

A narcissist is Cenk. He thinks the world revolves around him. Sound familiar ? Trust Buster Apr 2016 #78

He must be a real progressive, all the conservatives hate his guts. Rex Apr 2016 #86

Oh my god!! ronnykmarshall Apr 2016 #95

Trump sure does scuttle away fast doesn't he? Rex Apr 2016 #113

There is no plane, but the captain says he doesn't want him on the plane Sam_Fields Apr 2016 #88

Well yes, there did end up being a plane. SoapBox Apr 2016 #117

Only 4 hours! whistler162 Apr 2016 #90

Now, that would've been a really, REALLY bad flight. And, Cenk Surya Gayatri Apr 2016 #146

It is truly disgusting that just because Cenk criticizes Hillary that her fans think he deserves cui bono Apr 2016 #96

I'd honestly never heard of him or his blog. Nye Bevan Apr 2016 #98

Neither have I. cwydro Apr 2016 #194

It's bias on your part if you think it is ok for him to act like that. nini Apr 2016 #215

Sue his and the airlines asses off. bkkyosemite Apr 2016 #101

Guess he wasn't 'Merican enuff fer 'Merican Airlines. Spitfire of ATJ Apr 2016 #102

Well... TuxedoKat Apr 2016 #103

That's just sad seanjoycek476 Apr 2016 #107

Though I am not a fan of his show... iandhr Apr 2016 #109

WTF? blackspade Apr 2016 #115

I tuned him out as soon as he got to the part....... WillowTree Apr 2016 #121

Such Hatred Surprises Me colsohlibgal Apr 2016 #132

Message auto-removed Name removed Apr 2016 #140

Being rude to hourly employees doing their job is not a liberal trait Democat Apr 2016 #143

�the Captain didn�t feel comfortable� with him on the plane. BeanMusical Apr 2016 #144

You'd feel comfortable with a person whistler162 Apr 2016 #170

3 hr delay, really Cenk? Great Louis CK bit on this... ghurley Apr 2016 #147

Don't feel bad Cenk, you could be stuck on the FAA "No Fly List" since 12/2001 like me! Dustlawyer Apr 2016 #150

My hunch is the pilot kicked him off to the give the rest of the passengers goldent Apr 2016 #155

The plane captain is The Ultimate Authority as to who stays and who goes. MADem Apr 2016 #157

+1 steve2470 Apr 2016 #158

Oh yeah--AA is not a good airline, but no need to blame the workers for that. MADem Apr 2016 #159

so true, absolutely no need to berate the people on duty nt steve2470 Apr 2016 #160

Both the airline and Cenk share responsibility for this mdbl Apr 2016 #161

Airlines take no responsibility HelenWheels Apr 2016 #181

That's another delusion a lot of flyers have skepticscott Apr 2016 #214

If an airline is displacing hundreds of people mdbl Apr 2016 #218

It had to be a publicity stunt. It's difficult to imagine that any reasonable person could expect... NurseJackie Apr 2016 #166

American Airlines SUCKS. The Miami airport SUCKS. crim son Apr 2016 #171

Watched the vid and am wondering crim son Apr 2016 #174

The trick is being able to control your anger in certain situations. Nye Bevan Apr 2016 #175

Why not berate employees at each shop he goes to? Democat Apr 2016 #180

+1,000,000 ... 000 HuckleB Apr 2016 #213

I compaining about my comfort level as compromised the next time I see a dolt with a dixie rag .... marble falls Apr 2016 #182

Complain is different than Yelling lib87 Apr 2016 #183

My brother is an AA pilot as was at LAX when this all went down. aquamarina Apr 2016 #184

Poor guy - such a victim nini Apr 2016 #186

K&R (Sky Law!) Babel_17 Apr 2016 #187

Well, Cenk can be hot-headed... Kurovski Apr 2016 #189

Regulate The Airlines The Far Left Apr 2016 #191

Corporate Apologists? nini Apr 2016 #192

Show us what clause in the "contract" skepticscott Apr 2016 #201

Big Mistake on the part of someone. Octafish Apr 2016 #198

He pretty much asked for it Quantess Apr 2016 #199

I'm sure there was more than one passenger on that flight who was goldent Apr 2016 #200

Because it's a darling of progressives skepticscott Apr 2016 #202

I know, right? cwydro Apr 2016 #205

I like his videos and his opinion pieces, personally. Quantess Apr 2016 #217

Talk about an Ugly American. HuckleB Apr 2016 #212

I have heard people mention that AA and Delta are bad and Southwest Jim Beard Apr 2016 #219