General Discussion
In reply to the discussion: Physician removed forcibly from United flight after overbooking--UPDATED [View all]lapfog_1
(31,881 posts)supply and demand, right?
Resorting to forcibly removing anyone with a valid ticket should be illegal.
The airlines create the situation themselves because they don't want to miss passenger revenue (they overbook because they want the flight to be full even if some passengers miss the flight).
Another way for them to deal with their revenue problem is to simply not refund money to passengers who miss the flight due to circumstances OUTSIDE the airlines control (like a connecting flight was late).
They choose to deal with it this way... I hope the doctor sues them... and if I was on the jury I would award him at least the cost of the airliner he was flying on ($20M or more).
I hate the airlines... they are a monopolistic enterprise and they have been awarded the status of police state enforcers. They no longer treat people as customers.