General Discussion
In reply to the discussion: Please always tip at least 15%, regardless of the service. [View all]usedtobedemgurl
(1,989 posts)That was usually on Saturday afternoons at T.G.I.Friday's. And when I knew we were running slow, I would greet the tables with, "Hi! My name is ______, and welcome to T.G.I.Friday's. We are busy and running a little behind today. The food is coming out after approximately 45 minutes. I thought this was something you should know. If you are in a hurry, I can point you towards things that would facilitate you getting out faster. I can make salads and the soups are ready made. Can I get you a Coke or Sprite to start off you meal?" They always made us suggest actual drinks because that suggestion got more orders and sometimes changes folks mind from ordering water.
Even if some things seem to be out of the wait person's control, there are things they can do to still help the customer and a LOT of my customers were thankful that I disclosed things such as that to them.