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In reply to the discussion: Delta Airlines kicks family off flight, lies about FAA regulations, threatens foster-care [View all]kristopher
(29,798 posts)43. I agree: Contract law to enhance profits vs basic human decency.
Delta admitted they were wrong because basic human decency was shoved down their throat. The question is how you end up on the side AGAINST basic human decency.
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Delta Airlines kicks family off flight, lies about FAA regulations, threatens foster-care [View all]
DetlefK
May 2017
OP
The family had gone through multiple check in points and that ticket was accepted.
pnwmom
May 2017
#6
Are you saying that the family had already changed to name on the ticket to the 2 year old?
HoneyBadger
May 2017
#7
Yup. If they get through all the checkpoints including TSA and get seated in the plane,
pnwmom
May 2017
#16
Their records showed it because the parents had already explained it to the gate crew and had gotten
pnwmom
May 2017
#123
Just to be clear, you are advising that one can just purchase a bunch of airlines tickets under
HoneyBadger
May 2017
#5
No, I'm saying FAA regulations give the airlines some flexibility on this, and anyone with a BRAIN
pnwmom
May 2017
#8
Was the ticket in the name of the 18 year old? Is that an adult? Perhaps that triggers an ID check?
HoneyBadger
May 2017
#13
Since the FAA allowed it, why should airline employees not be human and use common sense?
pnwmom
May 2017
#15
The airlines NEVER check ID's of ANY 2 year olds. Thank goodness our TSA insanity
pnwmom
May 2017
#42
What Airline do you work for? If I buy a ticket...any member of my family should be able to sit in
Demsrule86
May 2017
#18
That is untrue...I read multiple stories...and they had a ticket purchased for another family member
Demsrule86
May 2017
#17
The sub was their BABY, FGS. Hardly terrorist material. "Overboard"? Threatening
WinkyDink
May 2017
#21
Delta waited till they knew they had a stand-by person who would pay them for the seat.
pnwmom
May 2017
#37
ok . . . not disputing that - but Delta was within their rights to assign that seat to a standby
DrDan
May 2017
#40
They were within their legal rights -- but they ALSO would have been legally able to allow
pnwmom
May 2017
#45
I have no idea what point you are trying to make re seat size. But airlines change their
DrDan
May 2017
#52
and the family could haved tried to transfer the ticket to the infant - they didn't
DrDan
May 2017
#80
That was the only reason for Delta to make this choice. They had already been paid for this seat
pnwmom
May 2017
#86
No, just not smart enough to contact the gate crew. Either that or the gate crew
pnwmom
May 2017
#98
They could have contacted the gate to say, "this family says that they told you they wanted
pnwmom
May 2017
#125
how would anyone know there was a dispute until the stand-by got on the plane and went to his/her
DrDan
May 2017
#129
It's clear from the video. The standby wasn't on the plane yet! So the gate crew
pnwmom
May 2017
#132
How could you determine that from the video? The standby could be anywhere - perhaps
DrDan
May 2017
#133
He wasn't visible anywhere. And the airline has NOT disputed the parents' account
pnwmom
May 2017
#134
but you are avoiding my question - how did they determine there was an issue if the
DrDan
May 2017
#135
But my account accords with what is visible and what can be heard, and the parents undisputed story.
pnwmom
May 2017
#141
not trying to explain why they handled it the way they did - I faulted them for that
DrDan
May 2017
#142
My scenarios are consistent with the known facts, unlike yours, which depend on an invisible standby
pnwmom
May 2017
#146
says the person who states no standby could have boarded because I did not see one on the video
DrDan
May 2017
#148
You're misstating the facts once again. I never stated I was convinced that the standby was a Delta
pnwmom
May 2017
#149
You're still dodging the question of Deltas lies to the family. Are you fine with that, too? n/t
pnwmom
May 2017
#92
But Delta ACCEPTED the contract deviation and BOARDED them. Too late for bureacracy then. nt
Bernardo de La Paz
May 2017
#23
Doesn't matter. Delta didn't have to be so greedy. The FAA regs gave them flexibility
pnwmom
May 2017
#47
Not true. That was Delta's policy, but the FAA allows substitutions of passengers.
pnwmom
May 2017
#35
The cabin crew could have notified the gate that the family had a 2 year old in the seat,
pnwmom
May 2017
#63
not sure what that has to do with the issue at hand - the seat assigned to the 18 year old who did
DrDan
May 2017
#115
they were wrong in their comments to the family - not in their assignment of seats
DrDan
May 2017
#62
It's not rocket science. If you board a customer through the gate, it's too late for bureaucracy.
Bernardo de La Paz
May 2017
#22
they would not have been kicked off had they flown as they were ticketed - the infant as a lap baby
DrDan
May 2017
#28
The family changed their mind about having the 2 year old as a lap baby and that's why
pnwmom
May 2017
#106
make all the assumptions you like - but the seat was reserve in his older son't name - the older son
DrDan
May 2017
#113
Yet the airline has not disputed the parents account of the incident,, which was that the seat
pnwmom
May 2017
#124
you can put the rules in any context you like - but when you purchase a ticket for airline travel
DrDan
May 2017
#46
Delta had the legal flexibility to allow the parents to use that seat for the toddler and carseat.
pnwmom
May 2017
#51
They hadn't boarded the stand-by passenger yet, so they could have un-assigned it,
pnwmom
May 2017
#76
The only ridiculous act is the rampant authoritarianism you apparently endorse
kristopher
May 2017
#81
So you don't consider belief structures to be real and subject to examination and discussion?
kristopher
May 2017
#95
Hilariously, one of the main Delta apologists was screaming about corporatists during the primary
SaschaHM
May 2017
#130
They handed over the son's ticket for the 2 year old. And the FAA allows substitutions,
pnwmom
May 2017
#39
They ALL have the option to. They decided to hang onto their own policy no matter what,
pnwmom
May 2017
#54
The standby passenger didn't have to be kicked off. He was still at the gate. He could have been
pnwmom
May 2017
#102
And it was allowed by FAA regulations, which allow substitutions and only require
pnwmom
May 2017
#79
Wow. I hope you wrote to the airline about that experience. That would be unnerving. n/t
pnwmom
May 2017
#105
I didn't know about it because it happened on the morning flight and I was told about it on the
Jim Beard
May 2017
#154
Seems like all of these airlines need to do a better job training
The Velveteen Ocelot
May 2017
#131
Great new video game idea: Sim-Airline, for people who love to torture other people. n/t
Binkie The Clown
May 2017
#152