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In reply to the discussion: Delta Airlines kicks family off flight, lies about FAA regulations, threatens foster-care [View all]pnwmom
(110,316 posts)So it wasn't just that Delta was lying about the car seat.
No wonder Delta apologized.
http://www.nbcnews.com/news/us-news/california-family-kicked-delta-flight-threatened-jail-refusing-give-toddler-n755141
Brian Schear said the family had initially purchased a ticket for their teenage son on the red-eye flight, but decided to send him home early so that their 2-year-old could have a seat on the plane. The couple was also traveling with a 1-year-old.
He said they let the ticket agent know about their situation at the gate, and that the agent accommodated the family to sit together.
Brian Schear said they boarded the plane without issue, but with other passengers on the standby list for the flight, he was then told by Delta agents that the 2-year-old had to give up his seat and then threatened with jail.
https://www.usatoday.com/story/news/2017/05/05/delta-dispute-confusion-child-travel/101322860/
1. The name on the ticket
Delta Air Lines says on its website that tickets cant be transferred and names cant be changed.
The Transportation Security Administration said federal regulations dont prevent changing the name on a ticket so long as the new passengers name can be run through a database to confirm the person isn't a threat before the flight.
2. Car seat or lap baby? How children 2 and under are supposed to fly
Another facet of the dispute is that the Federal Aviation Administration strongly urges that infants travel in a car seat for safety, although children up to age 2 can be held in a parents lap.
Delta also recommends on its web site that parents buy a seat for children under 2 and put them in an approved child-safety seat.
In a video of the incident, somebody off camera mistakenly tells Schear that federal rules require children to remain in a parents lap throughout a flight.