Delta Airlines kicks family off flight, lies about FAA regulations, threatens foster-care

[pnwmom]

124. Yet the airline has not disputed the parents account of the incident,, which was that the seat

WAS reassigned to the 2 year old at the gate.

But then the gate crew changed its mind, probably because the stand-by person showed up. (The plane wasn't overbooked.)

And the airline had it within its discretion to make the seat available to the 2 year old. There was no law preventing them from doing so. They just chose not to. The FAA does not bar the transfer of a ticket from one person to another, as long as a new ADULT passenger can show an ID. Delta had it within its own discretion to waive their own personal policy against transferring tickets.

Plus, we can hear the employee lying on the video about FAA regs. They lie about the FAA barring the transfer of tickets and they lie about toddlers not being allowed to sit in car seats. (Which has been legal for more than 20 years.)

Why did they lie? Whey didn't they simply say: "you don't have a boarding pass for that 2 year old, so you don't have a seat"? Why didn't say, "we told you before you couldn't have him sit there?"

Most likely because they knew it wasn't true and they had already told the family they could use the four seats, since there was room on the flight. But then the stand-by showed up, so they made up lies. All so they could sell the same ticket twice.


http://www.nbcnews.com/news/us-news/california-family-kicked-delta-flight-threatened-jail-refusing-give-toddler-n755141

Brian Schear said the family had initially purchased a ticket for their teenage son on the red-eye flight, but decided to send him home early so that their 2-year-old could have a seat on the plane. The couple was also traveling with a 1-year-old.

He said they let the ticket agent know about their situation at the gate, and that the agent accommodated the family to sit together.

Brian Schear said they boarded the plane without issue, but with other passengers on the standby list for the flight, he was then told by Delta agents that the 2-year-old had to give up his seat — and then threatened with jail.




https://www.usatoday.com/story/news/2017/05/05/delta-dispute-confusion-child-travel/101322860/

1. The name on the ticket

Delta Air Lines says on its website that tickets can’t be transferred and names can’t be changed.

The Transportation Security Administration said federal regulations don’t prevent changing the name on a ticket – so long as the new passenger’s name can be run through a database to confirm the person isn't a threat before the flight.

2. Car seat or lap baby? How children 2 and under are supposed to fly

Another facet of the dispute is that the Federal Aviation Administration “strongly urges” that infants travel in a car seat for safety, although children up to age 2 can be held in a parent’s lap.

Delta also recommends on its web site that parents buy a seat for children under 2 and put them in an approved child-safety seat.

In a video of the incident, somebody off camera mistakenly tells Schear that federal rules require children to remain in a parent’s lap throughout a flight.