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AngryOldDem

(14,180 posts)

78. Poor service is common at all stores.

Thu Dec 29, 2011, 06:46 AM

Dec 2011

And it's the reason why I rarely shop at department stores. I shouldn't have to wander around an entire store like it's a desert, looking for SOME salesperson SOMEwhere to take my cash. How many people just give up and leave? And then stores complain about poor business, and poor business return.

But then, the opposite is always true. When you just want to browse salespeople are on you like stink on shit.

Must be some kind of universal law, or something.

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Sears Holding is Closing 100 to 120 Stores [View all] OverDone Dec 2011 OP

Article points out that is 3% of Sears stores. dixiegrrrrl Dec 2011 #1

i got a crazy discount on a high end electric blanket NMDemDist2 Dec 2011 #12

Damn... I wish they'd divest of K-Mart... hlthe2b Dec 2011 #2

Problem is KMart is making the money AngryAmish Dec 2011 #10

Sears has bailed me out many a time with appliances or auto service early onwhen I was struggling... hlthe2b Dec 2011 #11

This message was self-deleted by its author Tesha Dec 2011 #18

No not all... One can research (as you SHOULD do) and find out which are and which are not... hlthe2b Dec 2011 #21

not exactly Riverman100 Dec 2011 #22

That's right. n/t hlthe2b Dec 2011 #23

Interesting OverDone Dec 2011 #27

Sears is a relic pstokely Dec 2011 #41

Please don't campare Sears with Wal Mart, the bottom of the trash heap. demosincebirth Dec 2011 #45

Disagree blue_onyx Dec 2011 #47

Same crap Best Buy or Home Depot has at higher prices pstokely Dec 2011 #51

The prices are about the same. blue_onyx Dec 2011 #55

The reason is that Sears has totally effed up Kmart since they acquired it. sybylla Dec 2011 #29

Pretty soon, it will be like the old Soviet Union - two stores, one for elites and the other crap leveymg Dec 2011 #3

I've noticed, but that's capitalism at its peak. The middle class created diversity and jobs. freshwest Dec 2011 #16

American Capitalism in decline becomes more and more like old Soviet Communism - a dual-tier economy leveymg Dec 2011 #25

Perhaps a function of stratification. Can happen in any system. Propaganda muddies it. freshwest Dec 2011 #30

True. American capitalism is becoming more like the Soviet model. JDPriestly Dec 2011 #36

I very rarely shop at Sears but I received a gift certificate so I went there yesterday to check snagglepuss Dec 2011 #60

Thats where the Quality Aspect Comes into Play OverDone Dec 2011 #64

The 1% will not shop at Sears, they never have pstokely Dec 2011 #42

There's no fundamental difference between the two, to be frank. joshcryer Dec 2011 #66

As Obama says, remember, prosperity is just around the corner! Hart2008 Dec 2011 #4

You're right--Obama's to blame for a company that's been circling the drain for more than 20 years Orrex Dec 2011 #7

if Gary Hart was President this would never have happened JI7 Dec 2011 #49

So Donna Rice is to blame for KMart going into the toilet? Orrex Dec 2011 #54

This is sad news, but not surprising Orrex Dec 2011 #5

Sure you're welcome! You're so welcome they never want you to leave! Bossy Monkey Dec 2011 #13

I've noticed that too for at least 20 years or more alphafemale Dec 2011 #57

Problem definitely predates Sears Holding, or even Walmart, by decades. Bossy Monkey Dec 2011 #73

This message was self-deleted by its author HereSince1628 Dec 2011 #6

We live in a very rural area, yet a Sears Hometown store just opened in our town. phylny Dec 2011 #8

here in illinois we just bailed out sears with some tax breaks madrchsod Dec 2011 #9

Funny OverDone Dec 2011 #14

I really hope we don't lose either of our K-Marts. They're great stores. HopeHoops Dec 2011 #15

This winter I spent a bit of money on home touch-up that I tabatha Dec 2011 #20

It's one of the only stores left that still tries to stock US Made products. HopeHoops Dec 2011 #24

As a department store, Sears is outdated. They should figure out a way to keep Kenmore & Craftsman qb Dec 2011 #17

Didn't they OverDone Dec 2011 #19

IF that happens and they dump the warrantee then they are done. MedicalAdmin Dec 2011 #38

You're right: they have just failed to keep up with the times frazzled Dec 2011 #48

This Christmas I made two purchases at Sears- my sister made one...all three were trainwrecks vanlassie Dec 2011 #26

So the problem was service, not product? mainer Dec 2011 #43

Sears' internet division is a mess bigworld Dec 2011 #79

So the spiral continues. LiberalAndProud Dec 2011 #28

Exactly. Greed will be their undoing. Norrin Radd Dec 2011 #70

Nonsense blue_onyx Dec 2011 #75

Nonsense Norrin Radd Dec 2011 #77

Nonsense blue_onyx Dec 2011 #82

That's an excellent idea. bigworld Dec 2011 #80

I saw this article on Yahoo and the VERY common theme of comments was, you can't get checked out. SoapBox Dec 2011 #31

Very good point OverDone Dec 2011 #32

My late father would have attributed this to Sear's unceremonious "dumping" of Roebuck... hlthe2b Dec 2011 #34

They have these four sided registers, and signage does not guide you to the one place to line up. vanlassie Dec 2011 #40

Really? blue_onyx Dec 2011 #46

That line starts here thing, is annoying too. OverDone Dec 2011 #59

That's *why* there's a sign. boppers Dec 2011 #68

Wow, ok I guess your right OverDone Dec 2011 #76

That's my biggest pet peeve when shopping at Sears nt laundry_queen Dec 2011 #50

Poor service is common at all stores. AngryOldDem Dec 2011 #78

Sears and Kmart don't really do sales. Their idea of a sale is selling things at normal prices. craigmatic Dec 2011 #33

Radio Shack is the same Puzzledtraveller Dec 2011 #35

I got a sears gift card donco Dec 2011 #37

Good Luck OverDone Dec 2011 #44

Me too. Perhaps its worth holding onto. If a store near you snagglepuss Dec 2011 #61

If the puke came into a bar I hang at donco Dec 2011 #84

Sorry to hear this. I like Kmart. and SEARS is such a reputable company. Why is it? CarmanK Dec 2011 #39

I went to Sears Christmas shopping this year. It was empty, but other stores were packed. Honeycombe8 Dec 2011 #52

What of it? Jester Messiah Dec 2011 #53

Sounds like management is letting it fail, and that's too bad ... Auggie Dec 2011 #56

Just went by Sears to buy a battery... reACTIONary Dec 2011 #58

Its tough, You got to be the best OverDone Dec 2011 #62

We purchased our Christmas tree at Sears this year eilen Dec 2011 #63

It should be illegal to let overpaid suits destroy an iconic American brand that employs thousands Doremus Dec 2011 #65

I used to work at Sears, lousy store, lousy business!! center rising Dec 2011 #67

Job hating, middle class destroying, box box stores, are failing? boppers Dec 2011 #69

The CEO and his executives should be held accountable. E-Z-B Dec 2011 #71

Not surprising at all..in fact, long overdue ( not that I wish it ) TK421 Dec 2011 #72

It'd be interesting to know how much top management makes now snagglepuss Dec 2011 #74

Seems like in these times, their old, thrifty business model would work... JCMach1 Dec 2011 #81

Here is the Closing List OverDone Dec 2011 #83

There is a sears store near me that has a "Final Closing" Sale once or twice a year. NT Devil_Fish Dec 2011 #85

Sears services what they sell. It's price vs. value Islandlife Dec 2011 #86