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zipplewrath

(16,698 posts)

21. Which is why I found this so surprising

Thu Mar 1, 2012, 11:46 AM

Mar 2012

http://www.orlandosentinel.com/features/consumer/sfl-most-criticized-bank-20120228,0,1814463.story

When it comes to complaints against banks in Florida, Space Coast Credit Union and JPMorgan Chase rank among the most criticized, receiving a greater share of complaints than their relative size. SunTrust in contrast gets among the least complaints for it size, a new study shows.

Independent banking analyst Ken Thomas of Miami prepared the study by analyzing complaints lodged in 2011 at the Florida Division of Financial Institutions.

His 2010 report also had found Space Coast and Chase generating high complaint levels and SunTrust among the most consumer-friendly.

“The really surprising result is Space Coast,” said Thomas. “Many people think of credit unions for good customer service. I could understand high complaints against Space Coast last year after they bought Eastern Financial, but two years in a row? They have a long way to go to improve their customer service.”

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Bank of America considers checking account fee revamp [View all] sarcasmo Mar 2012 OP

didn't they JUST get burned for obnoxious fees? they forget quickly, don't they? unblock Mar 2012 #1

One more coporation with no soul. sarcasmo Mar 2012 #3

They naively believe that Harmony Blue Mar 2012 #4

B of A is going to lose a lot more customers!!!! Rosa Luxemburg Mar 2012 #37

but we bribed more politicians since then! n/t w0nderer Mar 2012 #40

Bank of America deserves to go belly up CountAllVotes Mar 2012 #2

My prob is I can't figure out which giant corporation is the biggest douche. nt Sarah Ibarruri Mar 2012 #5

6 of one, half a dozen of the other. hobbit709 Mar 2012 #7

I would pick the multiple choice answer that says, "All of the above." RKP5637 Mar 2012 #10

I think I'll have to do that. nt Sarah Ibarruri Mar 2012 #25

They all are bad. Harmony Blue Mar 2012 #11

They seem to be the only way. nt Sarah Ibarruri Mar 2012 #26

Try here for a credit union near you: FailureToCommunicate Mar 2012 #18

Good one here: FSU Credit Union. nt Sarah Ibarruri Mar 2012 #27

I guess they want to lose even MORE customers. hobbit709 Mar 2012 #6

I Heart My Credit Union!!! Juneboarder Mar 2012 #8

Which is why I found this so surprising zipplewrath Mar 2012 #21

Same here....Love my Credit Union AnneD Mar 2012 #29

Our Credit Union is the best. Easy loans and when you call them sarcasmo Mar 2012 #36

I really can't see why anyone does business with BOA unless locked into them somehow. n/t RKP5637 Mar 2012 #9

Maybe they WANT to lose customers Proud Public Servant Mar 2012 #12

That appears to be the case. subterranean Mar 2012 #15

That's what I mean Proud Public Servant Mar 2012 #17

Actually you're mistaken durablend Mar 2012 #19

Not surprised Proud Public Servant Mar 2012 #22

I was thinking the same thing on the loose the customer bit sarcasmo Mar 2012 #38

you're right, though it's $100,000. they build branches to attract high-net-worth individuals unblock Mar 2012 #41

Agreed. JDPriestly Mar 2012 #13

The last straw for me was a recent "overdraft protection" notice saying FailureToCommunicate Mar 2012 #14

This bank should have been nationalized long ago. nt TBF Mar 2012 #16

They can get away with it because they know... Xolodno Mar 2012 #20

Didn't they just float that turd? truthisfreedom Mar 2012 #23

The previous turd was 5.00 debit card fee, I think. dixiegrrrrl Mar 2012 #34

re: Bank of America considers checking account fee revamp allan01 Mar 2012 #24

I sure am glad I left them last year Thav Mar 2012 #28

According to Robin Meade's report this morniing, some customers may have already 99 Percent Sure Mar 2012 #30

re: Bank of America considers checking account fee revamp allan01 Mar 2012 #31

I am so happy that I finally got away from these greedy bloodsuckers... virgdem Mar 2012 #32

Get your money into a credit union! grahamhgreen Mar 2012 #33

Time for OWS to push another dagger in. DocMac Mar 2012 #35

soooooooooooooooo glad I left those greedy bastiges last year ! Hello credit union ! nt steve2470 Mar 2012 #39

Eat Shit BofA... Eat Shit and Die!!! Devil_Fish Mar 2012 #42

Wells Fargo was ahead of its time in the bank outside not inside department. pinniped Mar 2012 #43