Need help with Computer Crash.

[csziggy]

10. The data should fine and if you have your software, that should work out

Before installing printer or other device software (like scanner drivers), check on the manufacturer's website for newer drivers. DO NOT connect your printer or scanner to the new computer before installing the software. Windows will try to install them without the correct software and that can mess things up.

Depending on what programs you use, you may have to upgrade to newer versions. I had to upgrade my WordPerfect when I moved from XP to Windows 7, for instance.

But if you're having a Tech Person do the transfer, let them do all of that if possible. It's not that hard if you know what you're doing, but there are details to check to make sure things are going right.

It really does sound like you had a hardware malfunction. For a few years during the XP era there was a problem with capacitors on many brands of motherboards. It was a Chinese industrial espionage thing - someone stole the process for making certain capacitors, but left out a step that made them more stable. Eventually the bad capacitors would swell up, leak their contents and fail. I had it happen to one of my computers, even though the brand was top notch. (http://en.wikipedia.org/wiki/Capacitor_plague)