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Computer Help and Support

silverweb

(16,402 posts)

4. That was the first thing I asked her:

Reply to appalachiablue (Reply #2)

Mon Aug 31, 2020, 01:26 AM

Aug 2020

Is my email address in the "to" portion? She said it was, so that wasn't the problem. I think pachamama has it right: She needs to click on the pencil to edit and complete the email, then she'll be able to send it. Thanks for your input!

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16 replies

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Question about Hotmail for my mom, please? [View all] silverweb Aug 2020 OP

A draft is not complete - therefore it needs by definition to be completed Pachamama Aug 2020 #1

That's got to be it! silverweb Aug 2020 #3

If she hasn't filled in a *recipient email address on that line appalachiablue Aug 2020 #2

That was the first thing I asked her: silverweb Aug 2020 #4

I saw Pachamama's note after mine; that pencil edit feature appalachiablue Aug 2020 #7

I'm glad it's solved, too. silverweb Aug 2020 #8

Good! Enjoy conversing with your mom, they're the best! appalachiablue Aug 2020 #10

I'm very sorry for your loss. silverweb Aug 2020 #11

That's terrific you're aware, appreciate and love all you can. appalachiablue Aug 2020 #14

Thanks! I suspected the need for clicking the "edit" pencil, but... LAS14 Aug 2020 #16

Along with the excellent suggestions above, does you guys know how to Zoom? mr_lebowski Aug 2020 #5

I can Zoom, she cannot. silverweb Aug 2020 #6

She doesn't need a camera to screen share with Zoom. mr_lebowski Aug 2020 #9

Interesting. silverweb Aug 2020 #12

It's really pretty easy ... mr_lebowski Aug 2020 #13

What OS is she running? LAS14 Aug 2020 #15