Computer Help and Support

Earth Bound Misfit

(3,584 posts)

7. When you have a problem with one particular site...

Tue Dec 11, 2012, 01:22 PM

Dec 2012

...try clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache-- Firefox button or Tools menu > Options > Advanced > Network mini-tab > Offline Storage : click "Clear Now"

2. If needed, delete the site's cookies-- While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies" > Remove Cookies Then try reloading the page.

Hope this helps.

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Google search stopped working for me. [View all] FSogol Dec 2012 OP

restart firefox and try again Viva_La_Revolution Dec 2012 #1

Yes, my computer is plugged in. Yes, we have power. FSogol Dec 2012 #2

Sometimes, it's an upstream issue. backscatter712 Dec 2012 #3

I read that Google was having issues with GMail and Google Chrome Celebration Dec 2012 #4

reset Firefox and reinstall your addons. nt Incitatus Dec 2012 #5

Reset as in turn off and on? FSogol Dec 2012 #6

Close Firefox and restart while holding down the shift key. Incitatus Dec 2012 #8

Thanks. That actually fixed it, but was pretty drastic. FSogol Dec 2012 #9

I thought it might be one of the addons preventing Google from working. Incitatus Dec 2012 #11

I've been doing that too, 1 at time. So far, so good. FSogol Dec 2012 #12

When you have a problem with one particular site... Earth Bound Misfit Dec 2012 #7

Thanks. Didn't work, but response #8 did. FSogol Dec 2012 #10

Glad you got it sorted even though Earth Bound Misfit Dec 2012 #13